Shelter Solutions was great to work with. I was looking to build a somewhat accessible ADU for my parents when they need to be closer. After interviewing multiple design-build companies and seeing their work, I chose Joe, and I have no regrets. He and Thomas and their subcontractors were super - from initial conversations to the end of the project. They were respectful of my space, kept me on budget, and finished on schedule. I love the finished ADU!
Shelter Solutions was referred to us by a good friend and we were not disappointed! Joe, his staff, and all his subcontractors were great to work with and we're very happy with result of our project.
We had the architectural plans already, then shopped around for a builder. Shelter Solutions was the most competitive bid, AND ended up being the best experience we could imagine. They finished ahead of schedule and on budget, were incredibly organized. They were also totally fair and transparent regarding costs and expenses; I genuinely trust them. It was so easy to communicate with them. We seriously have recommended them to all our friends.
Joe and Shelter Solutions did a fantastic job on my weaving studio - a 20x24 ADU. I love it. Joe and his project managers clearly explained the choices and cost of each - for example, I initially wanted windows clear into one corner. Joe said it was possible, but the costs for engineering and custom materials was very high; poor cost benefit. The team was very easy to work with and responded to questions and concerns promptly. Their web-based construction/customer management system was extremely useful and easy to use.
We highly recommend working with Shelter Solutions. Communication was clear and easy. The staff we worked with directly (Lois and Thomas) were true professionals and very patient. Joe and his team were able to come in on a project designed by someone else and adapt the plan to meet our needs. The project more than met our expectations and timeline. We now have a lovely ADU!
Shirley & Jerry W
I really appreciated both the personal communication through phone or text and email as well as the website which helped me understand where we were in the process. And also kept track of choices. The website was a little clunky at times but I appreciated what I was trying to do. I also appreciate that the builders are still available for questions regarding the accessory dwelling unit. It’s helpful as we have to fix things or are changing small things to understand how it was constructed.
Overall, I was very happy with Joe and Thomas, I think you guys are doing a great job. I'm also very happy with the final product.
The team at Shelter Solutions were wonderful to work with. They finished the job on time and within budget. We were always kept up to date with what's happening, and the process was not stressful at all. We are very glad we choose Shelter Solutions
After interviewing those three, Shelter Solutions stood out. The long-term experience of Joe Robertson, his deep knowledge of all the ADU building codes and permit process, made us feel confident of our choice. It ended up being the best Contractor built experience we've ever had. It was virtually "stress free" by our standards. We had easy access to information and people when we needed it. We knew what they were doing and when. As we don't live in PDX that really helped us to schedule a visit. There are always hiccups in building, but Shelter Solutions stayed on course, on time and on budget. They exceeded every expectation. We could fill pages with all the praise and respect we have for Shelter Solutions Project Manager, Thomas Chavalia. His hands-on approach to our project, his sense of humor, the respect he showed us at every turn, his desire to get the details right for us, made our ADU move-in-ready, with smiles on our faces. That does not happen every day in building. It feels great to be able to recommend a company who works so hard, and deserves to be your number one choice. No question at all, they for sure will be ours.
Cogan & Jerry Smith
Joe was the lead contractor on a project to make significant upgrades to Community Action's Hillsboro Family Shelter. The project, which included a full kitchen remodel, a bathroom addition, and a new outbuilding to serve as a food pantry, was funded in large part by the Home Builders Foundation of Portland and that's how Joe got connected to the project. As a nonprofit, we had a tight budget for the project and Joe made sure we landed right on budget. All of the sub-contractors were timely and professional. As a shelter, Joe knew how important it was to minimize our downtime and his team worked hard to finish on time. Joe was fantastic to work with and I'd recommend him for future projects.
Shelter Solutions built an ADU for us in 2018, and we absolutely highly recommend them. The ADU is gorgeous, it was finished on time and on budget. We can’t say enough good things about Shelter Solutions LLC.
Great experience! Owner, Joe, and project manager, Thomas Chavalia, are easy to work with. Thomas managed our ADU with great care and efficiency. Any concerns we had along the way were quickly and respectfully addressed. They were right on target with budget and project time line. If we ever find ourselves in need/want of another ADU, we'll call Shelter Solutions without hesitation. We highly recommend, thank you!
Catherine Dunn & Brian Ormiston
Owner Joe Robertson and Project Manager Thomas Chavalia both made our ADU build experience stress free. These guys have such integrity and are pros through and through. They were excellent communicators surrounding project details through the entire process and were quick to respond to any of our questions or concerns. Also important to note - they were on time (even early) and on budget. I have been project manager on many construction projects and I know what a rare gem these guys are based on past experiences.
I would recommend using Shelter Solutions, LLC for your project without any hesitation.
We are so happy to recommend Shelter Solutions with all stars! The project (two car garage with two bedroom apartment above) progressed with good speed; their team overcame several and silly obstacles involved with permitting; and they staged construction differently than is usual on a short deadline to ensure that our solar could be installed and permitted before the credits expired. We never felt abandoned for periods of time while they attended to other projects as we have with other contractors.
Mark & Valerie Hope
Joe and his crew stayed on schedule, were available for questions and willing to make requested changes. The whole process was transparent and convivial.
Throughout the build process, Joe and his team demonstrated integrity and honesty, as well as excellent communication and availability.
I wholeheartedly recommend Shelter Solutions to anyone seeking a builder for their next project!
We cannot recommend Joe Robertson of Shelter Solutions highly enough. When we started dreaming of building an ADU behind our primary home, we researched extensively to find the best fit to realize our project. We met with many contractors and architects, but Joe Robertson of Shelter Solutions was hands down the most accessible, organized, personable, professional. Neither my husband or I had ever embarked on a project anywhere near this scale, and we required a fair amount of explanation. Joe provided expertise, guidance, skills, and most importantly, patience throughout the entire process of planning and building our “casita”. He and his architect listened carefully to our ideas for our dream house, and returned with plans that completely captured everything we desired down to small sweet details. Every aspect of the permitting process and work coordination was completely taken care of. Joe kept us apprised of activities planned well ahead, and decisions that we needed to stay on top of. We were pleased with the specialty teams that he works with without exception (ie, tile guy, concrete guys, painters) . Joe has clearly spent years developing a cadre of skilled, professional and friendly workers. Our neighbors all commented on how respectful Joe and his team were throughout the whole construction process, which was important to us in our close knit neighborhood.
We have hosted a steady stream of friends and family in the casita, and do short term rentals when the casita is otherwise not in use. Our “casita” receives constant admiration from all who visit. We feel so fortunate that we chose to invest in building the ADU, and as importantly, that we chose Joe to work with. He does such incredible, quality work, creating homes that are unique and truly reflect the families that he is working with, and is a down to earth, all around great guy . We now have a constant revenue source as well as room for all our loved ones to comfortably visit. Best yet, we have our perfectly purple home that we love and that we will be able to happily and safely live in as we get old (er!).
Throughout the process, Joe was consistently supportive of our fluid design changes and helped us achieve our design goals.
There have been hiccups along the way. But, both before and after the completion of the project in November 2016, Joe continues to stand by his work and has immediately addressed our concerns, quickly getting his crew back out to resolve whatever the issue.
Joe is a pleasure to work with and Shelter Solutions is a company I would recommend.
I can't speak highly enough of Joe at Shelter Solutions. The work completed on my ADU was high quality, on budget, and on time. This was my first construction project. I have heard so many construction project horror stories, and I am so very pleased to say that my experience was top shelf. I would use Joe again in a heartbeat. He is a true professional and he has a very professional hard-working crew. I recommend him 100%.
The project manager, kept in touch throughout the process and even though he is SUPER busy, I felt like he kept us informed of the schedule and any unexpected issues. Joe kept us current of any change orders that affected our budget.
Joe has a preselected suite of fixtures, materials and finishes that help you get started on the many choices you will find you have to make. I found these choices really well-selected for our use and our budget. The people at his vendor partners are, with one exception, terrifically helpful. You will likely enjoy selecting your flooring, countertops, plumbing, and light fixtures at the places he partners with.
The kitchen was the trickiest part for us. We had a sleek-Euro style kitchen in mind, but our budget wouldn't stretch for the sexy Euro appliances. The small size GE fridge and dishwasher are great, but the stove and cabinets aren't as wonderful as all the other stuff here. My advice, take your time figuring out the cabinets, each inch makes a difference in an ADU.
Another choice we made that was worth every penny was the upgrade 4-panel sliding door from Milgard. The four panel slider has the good looks of a french door, but there's no door swing to take up interior or exterior space. The door was a substantial addition to our budget, but it really makes a huge difference (maybe more than any other aspect) to how the space feels.
In summary, you can't make a better choice than to work with Shelter Solutions on your Portland ADU.
Shelter Solutions is a small Portland area General Contractor. They are very strong on service/responsiveness, experience, communication and overall delivering a lot of value in comparison to other contractors I surveyed. They built for me a high quality and very challenging ADU 2BR home, including Earth Advantage program requirements. This was a very challenging, high end project and Joe and Kurt worked tirelessly and patiently with me through every stage to meet my expectations (not to mention numerous design changes). The result is a project that we're all quite proud of.
Joe of Shelter Solutions was absolutely top notch. I had dreamed of building my ADU for a long time and when the opportunity presented itself to make that dream a reality, I did my research on who to hire to complete the project. Joe came recommended by friends and got high marks from anyone I spoke to about his projects. My garage to ADU conversion project was a smooth project that ran on time and on budget. I appreciated the personal attention from both Joe and his project manager Kurt. They were on the job site most days and were flexible in working with my requests. I made some alterations in the ADU as the build proceeded and they adjusted accordingly .My ADU is gorgeous and everyone who see's it is impressed with the level of craftsmanship that it displays.
When my 89-year-old Dad decided he wanted to live with me, we decided to turn my 2.5-car garage into an apartment for him. At first search on Google I found Shelter Solutions and liked that the company experience noted "Aging in Place" conversions and building small homes for seniors near or attached to their adult childrens' homes. Once I met the owner Joe, I felt I was in professional, caring, competent hands. The job cost what he said it would, started when he said it would, and finished when he said it would. The team of professionals he uses have worked with him for a long time and everyone worked very well together. If there was something I wanted changed, Joe was always receptive. He always responded to me right away throughout the complete project when questions arose. This kind of project always brings about additional life stressors and I feel very lucky that I had Joe's professionalism and kindness overseeing it all.
We hired Shelter Solutions/Joe Robertson to build an ADU adjacent to our house. We got the name from our neighbor who also built an ADU. Her report was glowing. In fact she and her husband hired Joe for the job after meeting him deciding that they did not need to interview anyone else. We secured three bids first, though. Shelter Solutions/Joe Robertson came in with the lowest bid which was great because we also liked him the best among those we interviewed. I cannot say enough about the level of integrity and professionalism from start to finish. Everything was done exactly as promised and was done right. If a subcontractor did something that didn't meet our expectations, Joe (or his project manager, Kurt) would take care of it right away, no questions asked. They expect everything to be done right and to the customer's satisfaction. I have told both Joe and Kurt that I did not know that the level of service and commitment to both customer and product existed in the industry. They offer what I call small town service. Above all, they are committed to the relationship with the customer. As a result of both the respect and care that they showed us as customers, they have earned our trust and our business. When or if we need a contractor in the future, we like our neighbors who referred him, will look no further. Because of our gratitude for how positive the entire experience was, enjoyable even, we are happy to show our project to perspective clients in the hopes that they will hire Shelter Solutions too.
Joe and his team have been god-sent. Without them, we could not have built such a lovely and comfortable guest house. They were perfect in planning, construction, securing materials and throughout the design and build process. Everything within their control went according to plan; in fact, at times, they were faster than what we could keep up with. They secured an eco-rating (earth advantage) without us even asking for it. They took care of a lot of details –more than we probably even know, and did not charge us for every little thing. Our custom-built cabinets turned out to be lovely, and they provided beautiful trims on everything. We did not need to ask for many things. And they have even responded quickly to post-move in items as well, as minor things have come up. We would hire Joe and his team again in a heartbeat. Simply the best!
Joe Robertson and Shelter Solutions did a great job on my ADU. I interviewed 8 contractors and Joe was the last, I'm glad I waited. Joe is obviously experienced but what I liked was he seemed grounded, had great eye to eye contact and I really appreciated that he has worked with his subs for at least a decade and in most cases much longer. He seems to take his relationships seriously and that is a good sign of integrity to me. I think there will always be surprises and construction often costs more and takes longer than planned but Joe and Kurt kept me fully informed, long distance, and the end project is nicer than expected. That said, Joe's bid came in on budget but there were extra requirements from the city. This is a rental for me and the property rented for top dollar in less than a week. I highly recommend Joe!
Joe had built an ADU for our friends in Sellwood so came highly recommended. He is a gifted architect, incredibly detailed in all aspects of managing the project, and we had the same positive experience working with him. His design tied in perfectly with the neighboring homes and he superseded our expectations with the overall project result. I highly recommend Joe and cannot say enough good things about our experience working with him. Best of luck with your project.
I used Shelter Solutions LLC build my ADU. Joe Robertson (Shelter Solutions LLC's owner) is a master builder with over a decade of experience under his belt. He and his sub-contractors are timely, organized, and friendly. My ADU came out beautifully, on time, and under budget. The planning and building processes were collaborative, and Joe worked with me make sure my ideas and concepts for the ADU became a reality. I would recommend Joe and his company Shelter Solutions LLC to anyone looking to build an ADU, custom home, or do a remodel.
My wife and I hired Joe and Shelter Solutions after hearing him speak at one of our weekly Real Estate office meetings. They provided all the expertise and skill from planning till the final walk thru that they had promised. With these kinds of projects it is not that problems or issues will not arise but how they are dealt with, Joe and Kurt were always
available, courteous and professional. They made this project a joy for us we are extremely happy with the outcome. We look forward to working with them again in the future.
I had Shelter Solutions design and construct an 800 square foot accessory dwelling unit (ADU) with attached garage. Joe the owner of Shelter Solutions was very patient as I worked through the process of obtaining financing and the starts and stops along the way. Once construction commenced Joe and his team worked with me throughout the process to produce an ADU, which I now call home and I am very proud of. I have verbally recommended him to several of my neighbors and acquaintances and highly recommend his company. If you are contemplating building an ADU Joe is the guy for you!
We hired Joe to build our ADU. He and his team were respectful, detailed and accurate with the estimate. They collaborated with us from design to finish and met all deadlines. Our experience with this building project was very positive. Mark and Julie Sanford
We were very pleased with the work that Joe/Shelter Solutions did on our home addition. Our project included an addition of a laundry room, storage room, bedroom/bathroom and a bonus room. On top of being extremely experienced, Joe is organized, conscientous and reliable. He stayed on schedule and was always available when we had questions. The work is high quality and blends perfectly with our existing home. We would very highly recommend Shelter Solutions and should we have any future work to do, we will surely hire them again!
On time on budget is the start of the complement about Shelter Solution. To top it off Joe Robertson is a great communicator and problem solver. It was a great experience working with him. Looking forward to do another project with him.
Thanks and feel free to contact me for further info.
Joe Robertson at Shelter Solutions was the best investment we could have made in choosing a contractor. We wanted to build a small ADU (axilliary dwelling unit, or "granny flat") on our property, knew we had enough land, had some design ideas in mind, but knew little else. Joe took us from beginning to end of the project on time and on budget and with no surprises and without stress. He knew the city permit process inside and out, communicated with us thoroughly at every step of the process and in short helped us to get everthing we wanted within our budget. I would highly recommend him to anyone.
Shelter Solutions completed our ADU project in a timely fashion. Jo communicates well with the professionals he hires to get the job done, and in turn there is a mutual respect; everyone showed up for work as and when expected and deadlines were always met. There were no hidden surprises with our budget, each stage was well laid out and documented. I would not hesitate to recommend Shelter Solutions, Jo has been in the industry for years and will go above and beyond the call of duty to make sure your expectations are complied with.
Shelter Solutions added a fantastic addition to our 1960's ranch. We went from 1500 to 2400 square ft. We added 2 additional bedrooms and a full bath, living room and laundry room, as well as a wonderful covered patio. The result was a seamless blending of the old house with the new addition. We couldn't be happier.
Joe has an amazing group of contractors that he works with. They are all very reliable, courteous, and perform high quality work. There was constant communication so any questions were answered very quickly and the whole project was finished on time and on budget. We are more than satisfied with the addition and we do not hesitate to recommend Shelter Solutions.
We contracted Shelter Solutions to finish an attic creating new two bedrooms and two bathrooms. Shelter Solutions also did other remodeling to the main floor. The contractor worked closely with us to design the project based on our budget. The work was done timely and according to plan. During the project the contractor was very accessible to answer our questions. We were very pleased with the result and we highly recommend this contractor.
We hired Shelter Solutions to add an extra bedroom/playroom on the second level of our house going out over the garage. Joe was very good at setting expectations and explaining the process. He was accurate with cost and timelines on the project. His communication was excellent. I felt we always knew what was going on (we stayed in the house during the project). When we did have an issue he addressed it immediately and all issues were resolved to our satisfaction.
Joe is a professional, easy to work with, responsive, and has the Accessory-Dwelling Unit building process down to a science.
My wife and I hired Joe from Shelter Solutions to build an ADU for my father-in-law. Shelter Solutions was highly recommended by a neighbor that had finished an ADU a year prior. They were very happy with his work and gave us further reassurance. First meeting, Joe came out to our property measured and asked us what we wanted. We had a lot of requests and Joe problem solved them all and communicated very clearly. He returned with two floor plans based on our ideas. We chose what would best facilitate our needs and moved ahead. He explained what he was going to build and what it was going to cost, very straight forward. The schedule and timing of the project was done on time. If we had questions or changes during the build he made them happen. I personally had some very specific needs as far as design and matching the existing house. Joe made it a personal mission to make me and my wife happy and the house was a success. My father-in-law is very comfortable with his new home and so are we. Side note, Our neighbor across the street that looks at our house everyday tells us how beautiful it is all the time. Many, many complements from the rest of the neighborhood as well. I would recommend Shelter Solutions without hesitation.
One year ago Joe Robertson/Shelter Solutions undertook and completed the conversion of my 325sq/ft garage into a residential studio (ADU in PDX terms) with speed, clarity, honesty, accountability, flexibility, frugality, and warranty. He brought great ideas to the proposed project, incorporated the ideas of other involved parties, synthesized all the design and budget priorities into a coherent build plan and executed the contracted job on time and under cost.He handled all the permitting and utilities interfaces needed to make the project viable, and made sure the final product was move-in ready when construction work was complete. I have recommended him to neighbors and friends a dozen times since then and will continue to do so. He brings a totally professional top notch game to your job. If anyone wants further reflection from me regarding his work on my property, feel free to write me at: [email protected]
Joe designed and built a 2 bedroom 1 bath accessory dwelling unit for us. He was exceptionally professional, very experienced and a pleasure to work with. Joe's depth of experience meant that he had excellent advice to share with us, while listening to what we wanted and responding accordingly. Joe's subcontractors were highly skilled, clean and polite. The quality of their work is top notch and we have had no problems with the unit, now 2.5 years old. The project came in on budget and ahead of time.
We purchased a one level ranch style home and had a vision of what we wanted. Shelter Solutions was able to transform our traditional dated ranch into our updated modern industrial farm house. Of course there are always surprises, however Joe and his team were able to make our vision a reality. I am very impressed with Shelter Solutions subs and the quality of their work, its clear to me they have worked together for many years. If you want an organized, professional experience with your remodel I highly recommend Joe and his company.
We engaged Shelter Solutions as our primary contractor for the construction of an ADU with a square footage of 800 square feet. Our dealings with Joe Robertson, principal of Shelter Solutions, were most satisfactory. Joe is a consummate professional who directed and coordinated the building process in its entirety with precision, reliability and courtesy. Budgets and deadlines were met and he was always available for consultation and trouble shooting when needed. He has an impressive stable of sub-contractors built over years of collaboration. He has also built up a smooth working relationship with individuals and agencies responsible for issuing permits making the process appear easy and timely. It was most pleasant to work with him, he took time explaining the process and never appeared ruffled. Since completion, we have received many compliments on how the construction blends with the previous existing building. Above all, we are enjoying our new home with its quality construction. We recommend him without reservation.
Working with Joe at Shelter Solutions could not have been a better experience. Joe is everything you could want in a contractor and was here, intimately involved in the project every step of the way. Through every step of our very complicated project, he did what he said he would do when he said he would do it. He could not be more professional. I would and have recommended Shelter Solutions to anyone who is thinking of building.